Elevated latency in Singapore datacenter
May 4 · 14:23 UTCA misconfigured BGP announcement at our Tier-1 carrier briefly increased latency for SG customers by ~120ms. Mitigated in 18 minutes by failing over to backup transit. No requests dropped.
Real-time health of every service across 12 datacenters. Numbers refresh every 60 seconds. We measure uptime from 7 external monitoring nodes — not from inside our own network.
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We post every incident — even the small ones. Postmortems are public.
A misconfigured BGP announcement at our Tier-1 carrier briefly increased latency for SG customers by ~120ms. Mitigated in 18 minutes by failing over to backup transit. No requests dropped.
Rolling upgrade of control-plane services to v8.2. Customer-facing services unaffected. Dashboard read-only for ~12 minutes during the maintenance window.
Daily backup verification job failed for ~3 hours due to a credential rotation issue. Backups themselves continued to run successfully and were verified manually after the fix. No customer data lost or unrecoverable.
Pre-announced maintenance by our facility provider. Failed over to redundant power feed without customer impact. Standard procedure, smooth as planned.
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